Categories Site News

Downtime

Finally I have access to backend!

What happened was that my host had bought a new server, the datacenter were trying to install the new server but accidentally re-installed the current current server instead, and then basically, either script error or user error wiped out most recent backups. They did have older backups October 2017 that they still had on their old backups service, but because I only just moved the site here in January, there were no backups other than my personal one (this is why you always keep personal backups of your site(s) on your hard drive and don’t trust others to do it for you!) so we haven’t lost anything (except maybe 1 or 2 posts on the forum but maybe not even that as it’s really quiet these days) but I have to reupload everything again!

I’ll let you know when it’s all online again!

 

Updates I made to my Dreamwidth when the downtime started last week:

https://ariane.dreamwidth.org/445085.html

Update 2 (February 18th): They’re still restoring everything. I don’t have access to my sites yet so need to keep waiting. Some sites are working but with updates made since after October lost, while other sites don’t load at all and yet more sites having database errors.

Update 1 [February 16th): Ricardo posted about what happened here: https://fan-village.net/2018/02/16/what-is-happening/ They were trying to install new server but the data center accidentally re-installed the current one, and then basically, either script error or user error wiped out backups. What they are restoring now are old backups from October 2017 that they still had on their old backups service. There should be database backups from two weeks ago, but all the things like pictures uploaded since October are gone, from what I understand, and will need to be re-uploaded.

I’m currently waiting for all the restores to complete to see what I have to do.

Something is going on with my host http://www.fan-host.org All my sites are either down or have that just installed server page. I’ve no idea what’s going on as I write this, but I do think it might have something to do with the DDOS attacks fan-host.org and their other services have been suffering lately.